Facilitation

Our facilitation service is an effective intervention designed to help organisations, departments or teams, to communicate more effectively and negotiate their way through complex processes towards a successful outcome.

“In an environment of rapid change, Sean facilitated and enabled TACT’s Senior Leadership Team to reflect on its leadership styles and enabled new members to feel part of the team and TACT’s strategic vision.”

Daniella Black, HR Director, The Adolescent and Children’s Trust (TACT)

A group of people engaged with facilitation

Facilitation can benefit your organisation, by:

enabling team leaders, project managers and directors to participate.
building common understanding and approaches from different experiences.
drawing together experiences, knowledge and perspectives into a common understanding.
releasing the deep knowledge of issue experts to solve challenging problems.
resolving difficulty and conflict within teams.

Our approach

Our first step is always to find out more about you.

We will ask you:

What are your ambitions?
What’s your current situation and operating context?
What are the issues you want to focus on?
Who should be involved, and how?
What’s your timeframe, preferred process and budget?

What difference does having a facilitator make?

(LEVELheaded has) led us through a 6-month strategic planning process; facilitated several of our international directors’ leadership events; and provided us with support regarding our international structure. The quality and the integrity of LEVELheaded’s work and staff are high: they design good and appropriately personalized approaches and their honest and confidential (as well as long-term) co-operation are really impressive.

Sandra Melone, Executive Director, Search for Common Ground

In over 10 years of managing complex and contentious multi-stakeholder international processes, I have not come across a better and more professional facilitator than LEVELheaded. Their reading and management of groups is an art; learning enough about the subject to ask great questions and support me into the bargain. On numerous occasions when I was sure that consensus could not be achieved, they delivered success, and even made the process fun. On a personal level, I am more willing to take on a challenging assignment when I know I can count on them to support me!

Karen Steer, former Policy Manager, Forest Stewardship Council

LEVELheaded’s professionalism, flexibility, and creativity made our work together a pleasure. We are especially grateful to them for the insights and recommendations they made … I look forward to working with LEVELheaded in the future on other projects.

Nancy Delaney, Outreach Manager, Oxfam America

A highly professional approach with a personal touch and real flexibility in understanding their client’s needs. We have hugely valued the care taken to gain an in-depth understanding of our challenges and circumstances, and the trust that has flowed from this.

Penny Milsom, UK Operations Director, Associated Board of the Royal Schools of Music

Working with LEVELheaded has enabled us to provide a wider range of learning topics for our workforce, having invested time to understand our needs and preferred approach to development, we are able to link the learning outcomes to our policies, procedures and values. It is clear that the relationship is valued and provides a motivational environment within which we can ensure an organisational approach with consistent models that support working practice.

Cathy Baldwin, Organisational Development Manager (Quality), Organisational Development Team, Alzheimer’s Society

Their skills as facilitators, and in building consensus, have been instrumental in helping FSC multi-stakeholder groups to achieve agreement on very difficult issues, usually from a starting point of opposing views.Their ability and consistently strong delivery have made them the go to people for the independent facilitation of FSC’s complex stakeholder processes.

Andre de Freitas, former Director General, Forest Stewardship Council

Contact us

Talk to Sean Murphy (sean@levelheaded.org) about how our facilitation service can release your team’s talent.